EarthCam Software Support and Maintenance comes with all Editions and includes unlimited Technical Support, maintenance and software upgrades during your subscription period, allowing your IT Department to concentrate on other projects.

SECURITY BENEFITS:

· Multiple levels of security and user access.
· Manage, create and edit user camera access.
· Conveniently manage and update account details.
· Easily renew software.

Security and Account Management

Quickly and easily manage, create and edit user access to your camera. The Control Center offers multiple levels of security and user access. In addition, account admins can conveniently manage and update account details including software renewal options.

MY CONTROL CENTER ACCOUNT

Includes all the tools you need to manage and maintain your camera projects and software accounts. The Message Center will keep you informed on the latest updates on important security information, your account status and exclusive promotions.

· Receive important security updates. · View all cameras listed on your account. · Manage, renew and upgrade software packages. · Control user access to cameras. · Edit passwords. · Add or edit your company logo in the header. · Securely share documents related to your project. · Quick access to your EarthCam support contacts. · Add live camera images to your public webpage.

Report Generating System

Instantly access vital information for your clients' camera network. View a specific camera's performance, new cameras added and current users accessing your network. Reporting includes real-time usage logs, camera status and historical performance data.

SYSTEM MONITOR

EarthCam's servers communicate with your camera network to keep it up and running 24/7. Never again will your camera's offline status go unchecked.

• Chronological reporting displays the online/offline status of each camera and displays the most recent camera image data.

• View a comprehensive list of the camera's status activity.

• Real-time notification of the current status of your webcam network via email.

If your camera goes offline, EarthCam's server side self-healing technology
automatically works to rectify the problem within 5 minutes.

USER ACTIVITY Displays a list of users that have logged into your Control Center along with the user's IP address and date/time.

LIVE USER ACTIVITY Real-time user tracking: displays a list of users currently logged into your Control Center and their session time.

DETAILED USER HISTORY A detailed list of user sessions. The report shows the date, time and duration each user accessed the Control Center. Advanced Search enables you to locate the detailed user history of a particular user on a specified camera and date.

EMAIL AND SAVE IMAGE ACTIVITY Displays the date and time a user emailed or saved an image from the Control Center and the email address to where the image was sent. Advanced Search enables you to locate the email and save image activity of a particular user on a particular date.