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Software Support and Maintenance

EarthCam's Software Support keeps your webcams online and working. Machine to machine technology, unlimited technical support, and software upgrades during your subscription allow your IT Department to focus on other projects while our servers check and correct your camera up to 288 times daily.

Professional, dependable webcam network management!

New EarthCam Control Center 7 - Click here to learn more

Every EarthCam Control Center client receives all of the following benefits:

		EarthCam Control Center 7 The easy-to-use camera control software puts you in charge. Control Center 7 lets you customize the look to fit your corporate image and team requirements. Learn More >

		Full Service Maintenance Our goal is to keep your camera online. EarthCam's exclusive "Machine to Machine Self-Healing Camera Technology" checks each camera in our managed systems up to 288 times daily and automatically issues corrections. If necessary, the system alerts our technicians to follow-up and analyze the situation for the appropriate action, including service in the field.

		Secure Image Management EarthCam servers guarantee the security of your important content. Feel confident knowing we manage hundreds of millions of live images daily in both password-protected form for international businesses and government, or public access form for worldwide consumer viewing.

		Technical Support EarthCam technicians will work with you until your camera is functioning at the optimum level of performance. You will receive the highest quality technical support through the duration of your package. Our advanced Trouble Ticket System enables our technicians to respond even quicker and more effectively to your inquiry.

		Notification System EarthCam notifies you of your camera's vital statistics via e-mail, cell phone, pager, PDA, etc.

		Unlimited Access to EarthCam.net Support Area Automatic software and security updates, embedded applets, technical documentation, installation and maintenance guides.

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