Our highly trained staff is here to assist you.
Phone: USA and International +1-201-488-1111
Control Center: Log in & select the bell icon on your camera to request support.
FAQ – Solstice Cam Frequently Asked Questions – SolsticeCam
General Information
SolsticeCam is a portable, wireless security camera that connects to 4G and is optimal for short-term or unpowered jobsites.
Construction professionals struggle to provide inexpensive security cameras that continuously record and create time-lapse videos of their projects. SolsticeCam fulfills that need with a professional grade wireless security camera that’s ready to use right out of the box. SolsticeCam offers live streaming and continuous 24/7 video recording, all powered by a long-lasting battery and solar panel.
SolsticeCam system combines an HD camera with an embedded computer system loaded with easy-to-use software. Simply connect the camera to AC or Solar power, download the app and you’ll be up and running in minutes.
Solar powered units include 150-Watt solar panel and single panel mount.
AC powered units include an AC power supply with an outdoor rated AC cable.
SolsticeCam records video in HD – 720p and 1080p.
Yes, please click here to download
Activation/Install
Please see the SolsticeCam Installation Guide for both Solar and
AC cameras
for detailed installation instructions.
Ensure SolsticeCam is getting power after installation. You may now log in to EarthCam Control Center. Your camera will be visible immediately after login in the All-Access Dashboard.
Reconfiguring your SolsticeCam for a new project is as simple as re-running the initial activation process, this will create a new project and begin a new time-lapse movie.
Live video can be viewed using EarthCam Control Center for mobile or desktop devices. Additionally, live video can be shared with others with the optional Public Webpage feature.
SolsticeCam’s internal battery charges within about 7 hours with the included indoor AC charger.
In most conditions SolsticeCam’s battery will last 2 days. (Connect solar panel or outdoor AC power supply for longer-term projects).
A new project will be automatically created during the reactivation process. At this time you will be prompted to give a name and location of for the new project.
Visit the
Control Center login page
to reset your password. The “Forgot Password?” link can be found below the login form.
Yes, SolsticeCam is constantly recording at all times.
Yes. SolsticeCam is an ideal solution for such conditions, offering a long-lasting battery and onboard video storage. Video can be uploaded later, once 4G becomes available again. A 4G connection is required for initial configuration and setup.
reen = Camera ON
Yellow = Camera ON and Charging
Red = Camera OFF
Hardware
SolsticeCam’s serial number is etched into the bottom of the page.
You may view an example diagram here..
SolsticeCam is a sealed system. The camera’s storage is accessible only through EarthCam Control Center for mobile and desktop.
SolsticeCam weighs 12 pounds.
View the full set of physical specifications.
Yes, SolsticeCam offers an IP66 rating (dust-tight, protected against powerful jets of water).
Using Control Center for desktop, please visit the Data Dashboard for the status of your camera’s solar panel, as well as recommendations on panel placement.
In the Control Center app for mobile devices, this information can be found in the Solar Predictive Analytics menu accessible from the More Data tab in the bottom right corner of the app when viewing your camera.
SolsticeCam includes a one year warranty covering any system determined to be defective in material or workmanship. Please contact support to resolve any issues, do not return the camera to place of purchase.
Please refer to the AC power & solar module specifications for more information.
Using Control Center for desktop, please visit the Data Dashboard for the status and charge level of your camera’s batteries.
In the Control Center app for mobile devices, this information can be found in the Power Monitoring menu accessible from the More Data tab in the bottom right corner of the app when viewing your camera.
Software
Content captured by SolsticeCam can be shared with others using EarthCam’s Public Webpage feature. Additionally, the Share function in Control Center can be used to share individual images and video clips.
Yes. By default SolsticeCam is a private camera that offers the ability to share videos and images at your discretion.
SolsticeCam is an incident-based continuous recording system. The system will create event notifications on motion. Users are then able to immediately go to the entire event timeline and review events that happened before and after the alert. In this way you are able to customize the footage you want to see/utilize and then download that content for analysis. You do not need to download the entire timeline but may quickly obtain concisely what you need to respond to an event that has transpired.
Even if no alert is present, you may access any point in the timeline within the duration of your systems retention capabilities based on available storage. When using Control Center for desktop, please access the Recordings section within the Archives tab. When using Control Center for mobile, please access the EVR section within the More Data tab at the bottom right of the app when viewing your camera.
SolsticeCam works with the latest versions of most popular browsers: Microsoft Edge, Google Chrome, Mozilla Firefox and Apple Safari. You will need to have JavaScript support enabled.
AI Time-lapse Feature
An EarthCam exclusive, AI-edited time-lapse movies are auto-generated from camera archives incrementally throughout your project timeline. Specialized algorithms detect images that are affected by adverse weather conditions, obstructions or other non-optimal properties and excludes them from use. Next, EarthCam’s server-side compilation process brings all the power of our professional editing team’s experience to action in an automated process. The resulting time-lapse, although machine-edited, yields a presentation-ready movie complete with title graphics, extended play and a dynamic soundtrack.
Your first movie will appear within 48 hours of the system going online. After that point, time-lapse movies will update once a week on Sundays with the preceding week’s images adding to the length of the time-lapse movie each week until the project is completed.
Changes will appear in the next compiled movie, which is generated weekly on Sundays.
Follow these instructions
to download or share a time-lapse movie on Control Center for desktop.
On Control Center for mobile, when viewing your camera click on the icon that looks like a Play button surrounded by an atom. It is located in the center, along the bottom of the screen. Then tap the Share icon.