Support and Maintenance

 

Support and Maintenance packages provide continuous technical and customer service to effectively monitor and manage, a successful webcam network. EarthCam service and support programs assure the reliability of company installed systems 24/7. The Managed Service packages free IT teams and management from the time-consuming daily routine webcam maintenance.

 

· Unlimited Customer Support with no related hardware or IT labor costs.
· Self-healing technology, maintains camera's online status.
· Control Center 7, The new standard in webcam control software.

 

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Programming and Configuration

 

Optimize your webcam technology with professional assembly, programming and custom scripting to guarantee your system specifications. Minimize the time spent getting your camera online - saving you valuable time and money. In addition, you will receive tailored engineering support during the critical installation process.

 

· Delivered to you as a complete, plug-and-play system.
· Avoid hours of trying to figure out complicated programming.
· Enjoy superior system reliability.

 

 

 

 

Wireless Solutions

 

EarthCam's experience deploying successful wireless data solutions for network cameras is unmatched in the industry. Our wireless specialists create, deploy, and manage solutions utilizing constantly updated technology to meet your specific needs. Wireless solutions include: Microwave, RF, MESH, 802.11, EVDO Rev. A, GPRS, and others.

 

· Avoid the cost and hassle of getting wired bandwidth to remote locations.
· Count on reliable broadband wireless connectivity.
· Wirelessly transmit streaming video and audio to your local network.

 

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Certified Installation

 

EarthCam supports a worldwide network of qualified installers and on site tech support. Our proven standards assure you of consistent, superior installations that provide the foundation for the camera system's reliability, availability, and serviceability. We manage the entire process of arranging and expediting the installation.

 

· Hands-on location site surveys.
· Pre-installation consultation and collaboration with EarthCam engineers.
· Authorized, guaranteed expert installation of your camera system.

 

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Consulting

 

EarthCam provides experienced consulting services for every necessary step before, during and after your camera's installation. Call 1-800-EARTHCAM for a free consultation with our experts to determine the best solution for you today!

 

· Single source management and support of the entire process with one phone call.
· Bandwidth provisioning and network integration.
· Custom camera solutions.

 

 

 

 

Website Development

 

EarthCam's Website Development Team creates a powerful custom online presentation that maximizes your webcam's value for your customers. Rely on EarthCam's years of experience and technical expertise creating custom websites that effectively and uniquely display live webcam images.

 

· Enhances your website's multi-dimensional content.
· Promotes your project effectively.
· Eliminates complex webcam programming.

 

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Solar Solutions

 

The EarthCam environmental team constantly researches and applies the latest methods and systems available supporting efforts to go green. The power of sunlight, for example, not only reduces burning fossil fuels for electric energy, but makes the use of webcams in remote locations possible.

 

· Supports all solar systems.
· Automatically notifies you of system faults and alarms.
· Enables monitoring your system's Battery Usage, Charge/Discharge cycles, Voltage and Temperature.

 

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Customization Service

 

Our team of experts have created hundreds of custom solutions to meet the needs of our clients.

Contact our professional sales staff at 1-800-EARTHCAM to assist you in creating your custom webcam system or click here to fill out the custom request form. Our engineers and sales associates will review your request and respond with information targeting your application.

 

 

 

 

To learn more about EarthCam's Advanced Network Camera Technology and Professional Managed Services, click here.